FAQ
Our Most Common Questions
Please find answers to some of our most frequently asked questions below. If there's anything else we can help you with, please don't hesitate to contact us.
To ensure a safe and comfortable stay for all our guests, we require that individuals be at least 21 years of age to reserve and check into a room.
Reservations for the Kennebunkport Inn can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit.
All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, Discover, and American Express. Cash, check and gift certificates issued by the Kennebunkport Inn and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking.
We are a small Kennebunkport hotel; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, please refer to the following schedule here.
Our property cannot accommodate pets. However, our sister hotels, The Lodge on the Cove, Luxury Cottages at Hidden Pond, the Ivy Cottage at Cape Arundel Inn & Resort, and Yachtsman Hotel and Marina Club, are dog-friendly hotels in Kennebunkport, ME.
Check-in is guaranteed by 3:00 PM. Our team is available 24 hours a day and can assist with overnight arrivals. Check-out time is prior to 11:00 AM.
A resort fee of $25 per night, 9% Maine State Sales Tax, 2% Destination Fee, and a 1% Community Impact Fee are applied to all room reservations.
The Kennebunkport Inn is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the rooms.
Kennebunkport Inn is committed to becoming an environmental leader in the hospitality industry by pursuing Environmental Leadership Certification. Our goals include minimizing our environmental impact through sustainable practices such as energy efficiency, waste reduction, and sourcing eco-friendly products. We aim to enhance our operational efficiency, engage our guests and staff in our sustainability efforts, and strengthen our brand value by demonstrating our commitment to the planet. This certification will not only affirm our dedication to environmental stewardship but also provide us with a competitive advantage by appealing to eco-conscious consumers, ultimately contributing to the well-being of our communities and the environment at large.
