a row of houses on a street


Our Most Common Questions

Please find answers to some of our most frequently asked questions below. If there's anything else we can help you with, please don't hesitate to contact us. 

What is the minimum age to check-in?

To ensure a safe and comfortable stay for all our guests, we require that individuals be at least 21 years of age to reserve and check into a room.

How can I make a reservation?

Reservations for the Kennebunkport Inn can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit.

How will I be charged?

All deposits will be charged at the time of booking and applies to any and all date(s) of your reservation. We accept Visa, MasterCard, Discover, and American Express. Cash, check and gift certificates issued by the Kennebunkport Inn and the Kennebunkport Resort Collection are also accepted. If you plan on using a gift certificate, please let us know at the time of booking.

What is the cancellation policy?

We are a small Kennebunkport hotel; therefore, cancellations affect us significantly. If you find it necessary to change or cancel your reservation, please refer to the following schedule here.

When are check-in / check-out?

Check-in is guaranteed by 3:00 PM. Our team is available 24 hours a day and can assist with overnight arrivals. Check-out time is prior to 11:00 AM.

Are there any resort fees?

A resort fee of $25 per night, 9% Maine State Sales Tax, 2% Destination Fee, and a 1% Community Impact Fee are applied to all room reservations.

Is smoking allowed?

The Kennebunkport Inn is 100% non-smoking. Smoking is not permitted anywhere on the property. There is a $250 cleaning fee if we find guests have smoked in or outside of the rooms.